Question: I would like to cancel my FAST card application as soon as possible I am not able to take off work to go for in interview because the sites where you hold interviews are too far away. I do not have the vacation or sick time to take off work for an interview. How do I go about canceling?
Answer: If your FAST card application is ‘Pending Review’ or ‘Conditionally Approved’, you cannot cancel your application and you will not receive a refund. You have 365 days to schedule and attend an interview at an enrollment center of your choice. You can reschedule your interview as many times as you wish within this 365-day period. If you fail to attend an interview within this period, your application will be canceled automatically.
You can cancel your application directly with the government if you have not paid the government fee ($100). Follow the steps below:
If you have applied for FAST card using a third-party service like Easy Border Cards, you can cancel your application and receive a refund if your application has not been submitted to the government.
Follow the steps below to cancel your application with a third-party provider:
Note: It is vital that you contact the correct company i.e. the one that you applied for FAST card with; you are unlikely to receive any response if you contact the wrong company.