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How To Contact Global Entry 

How To Contact Global Entry 

July 21, 2019

Question: I need a phone number to speak with someone about my Global Entry application.

Answer: It is not possible to call up to discuss an individual Global Entry application. The government receives thousands of Global Entry card applications a day and does not operate a call center. To contact the government directly about your Global Entry application, you can email your question at

If you applied through a third-party application processing provider like Easy Border Cards, it is unlikely that they will provide a call center facility. The best way to contact a third-party provider is to email them with your questions. You can find the email address by searching your inbox for ‘Global Entry application’. This will give you the email address of the service that you used.


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